HostedPBX calls failing

Incident Report for IPTelecom

Resolved

This incident has been resolved.

Posted Jul 03, 2023 - 18:59 IST

Monitoring

We have restored normal operation of calls and the HostedPBX portal. The DB system is now operating normally. We will monitor the situation closely for the next while.

Posted Jul 03, 2023 - 15:41 IST

Identified

We’re still working on making the DB layer stable - we will have another update in 15 minutes.

Posted Jul 03, 2023 - 15:16 IST

Investigating

We are currently seeing high error rates on DB backend that is affecting calls on the HostedPBX platform. Currently Investigating and will post an update in 10 minutes.

Posted Jul 03, 2023 - 15:03 IST

This incident affected: Hosted PBX and Management Portals.